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Matt@9BallDesign
Graphics Guru
Date Joined Dec 2003
Total Posts : 2807
Posted 2/5/2010 1:02 PM (GMT -4)
While it is technically a private note, it's really a customer instruction that the phone reps are adding to the order for the customer to see.
The current Admin Order - Customer Instructions gets posted to the order as a private note. We're of the opinion that it should be posted as a public note.
Matt Martell
------------------------------------------------
http://www.9balldesign.com
- Web, Print, Graphic
------------------------------------------------
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General_Tools
Registered Member
Date Joined Jan 2008
Total Posts : 10
Posted 2/17/2010 12:43 PM (GMT -4)
You can fix this with a few changes to NewOrder.aspx.vb in BVAdmin>Orders. I set mine up so that anything posted to Customer Instructions upon order entry will appear under Customer Instructions in the order manager. It's helpful for when customers want to add a PO to their order, because now it will show up on the email confirmations.
Line 315
o.UserEmail = Me.EmailAddressTextBox.Text
'Add user comments to the order
o.Instructions = Me.InstructionsField.Text.Trim
Line 347 - Comment the Following Lines
'Dim note As New Orders.OrderNote()
'note.Note = InstructionsField.Text
'note.NoteType = Orders.OrderNoteType.Private
'o.AddNote(note)
That will stop the customer instructions from posting to private notes. Hope this helps!
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Matt@9BallDesign
Graphics Guru
Date Joined Dec 2003
Total Posts : 2807
Posted 2/17/2010 5:36 PM (GMT -4)
hey... thanks for this! I really appreciate the help.
works like a charm.
Matt Martell
------------------------------------------------
http://www.9balldesign.com
- Web, Print, Graphic
------------------------------------------------
Post Edited (Matt@9BallDesign) : 2/17/2010 3:47:44 PM (GMT-5)
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