HomeLog InRegisterSearch the ForumHelp
   
Shopping Cart Software e-Commerce Forums > BV Commerce 5 > BVC OrderExport (Connector for QuickBooks) > Struggling with Tax issue  Forum Quick Jump
 
New Topic Post Reply Printable Version
[ << Previous Thread | Next Thread >> | Show Newest Post First ]

birdsafe
BVC Expert



Email Address Not AvailablePersonal Homepage Not AvailablePrivate Messaging Not AvailableAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Feb 2007
Total Posts : 1329
  		   Posted 11/4/2009 1:07 PM (GMT -4)    Quote This PostAlert An Admin About This Post.
I'm really having a problem with orders not being imported right -- there seems to be no rhyme or reason to how they are imported into QB -- whether I have tax set to "import as a line item" -- some of the out-of-state orders get tax added to the order in QB, some do not, some are marked as "VA Tax" and some as "BVC Tax" -- which I have no clue where that comes from!  Sometimes when I run an import, all Virginia orders are skipped on import. 
 
Can someone guide me as to how best set this up?  Maybe if I set to import tax as a "line" item -- I need an associate item set up in QB?  Maybe that is why the VA orders are being skipped (????)

Joe Arbogast
www.birdsafe.com
www.birdsafestore.com
Back to Top
 

Marcus
Forum Moderator



Email Address Not AvailablePersonal Homepage Not AvailablePrivate Messaging Not AvailableAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Nov 2003
Total Posts : 5611
  		   Posted 11/5/2009 12:11 PM (GMT -4)    Quote This PostAlert An Admin About This Post.
Joe,

After running an export with problems, go to the about->Log File screen in the QuickBooks tool and copy the export log. Send it to marco at bvsoftware dot com and he will be able to help diagnose the problem.


Shopping Cart Software

Back to Top
 

birdsafe
BVC Expert



Email Address Not AvailablePersonal Homepage Not AvailablePrivate Messaging Not AvailableAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Feb 2007
Total Posts : 1329
  		   Posted 2/8/2010 1:22 PM (GMT -4)    Quote This PostAlert An Admin About This Post.
Still waiting for an answer -- wondering if we have worked on this -- thanks

Joe Arbogast
www.birdsafe.com
www.birdsafestore.com
Mona Vie -- Health & Opportunity!
Applied Innovations Hosting

Post Edited (birdsafe) : 2/8/2010 12:35:36 PM (GMT-5)

Back to Top
 

Paul
Registered Member

Email Address Not AvailablePersonal Homepage Not AvailablePrivate Messaging Not AvailableAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Oct 2005
Total Posts : 19
  		   Posted 2/8/2010 11:07 PM (GMT -4)    Quote This PostAlert An Admin About This Post.
Joe,

I too have had the problems you are having. You will not like my solution because it is not really a solution, just a better way. I am using BV 5.5 and QB 2007.

I set the default tax as Out of State in the QB preferences. Check the "do not use tax" checkbox in the connector options.

Import the orders. Create a report showing only the sales from California (my state). Now for the painful part. I go through all of these orders and change the tax to the proper QB item. QB will remember (if you let it) the tax setting for those customers and will set the tax properly on future imports.


If memory serves, the option that saves the tax as a line item on the order messed up the QB sales tax report.



Does anyone know where the source code is for the connector?


Paul
Back to Top
 

birdsafe
BVC Expert



Email Address Not AvailablePersonal Homepage Not AvailablePrivate Messaging Not AvailableAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Feb 2007
Total Posts : 1329
  		   Posted 2/10/2010 8:59 PM (GMT -4)    Quote This PostAlert An Admin About This Post.
I'm thinking about not importing tax at all and just adding a Sales Tax item at the end of the month for all orders -- whether or not each invoice has the tax or not is not an issue really, just that the total for tax purposes is correct.

Joe Arbogast
www.birdsafe.com
www.birdsafestore.com
Mona Vie -- Health & Opportunity!
Applied Innovations Hosting

Back to Top
 
New Topic Post Reply Printable Version
 
Forum Information
Currently it is Thursday, September 09, 2010 2:03 PM (GMT -4)
There are a total of 57,389 posts in 12,471 threads.
In the last 3 days there were 2 new threads and 23 reply posts. View Active Threads
Who's Online
15 Guest(s), 0 Registered Member(s) are currently online.  Details
Forum powered by dotNetBB 3.0 Alpha
dotNetBB © 2000-2010
2003-2009 - BV Software LLC

| Forum Help Manual